About Us

IMG_20150129_150832Hi there! We handcraft wooden boxes and decor.

We opened our store because we both have a passion for creating unique items,

particularly with wood and salvaged materials.

Many of the items in our shop were inspired by things we have built for our own home or created for friends and family.

It is important to us that we run our shop in an environmentally friendly way to this end we always:

Make all of our items with 100% solar power

Many of our items are made from reclaimed wood and hardware, as noted in individual listings.

No scrap of wood is ever discarded. The sawdust and wood scraps produced by our shop get added to our compost pile.

We also use clean reused/recycled packing supplies to ship our items whenever possible

               F.A.Q.

Q : Where are the products made                              
A : Alabama,USA : Estimated shipping times 2-5 days to 48 states.
    Shipping times can be a few days longer for orders to Alaska 
    or Hawaii.

Wooden Dice Tray with Yellow Felt

 


Q : Do You do Bulk/Wholesale Pricing

A : Yes We do Bulk/Wholesale Pricing 
    on orders 10 or more of the same item
    Please contact us for more details




 Q : Are your products Eco Friendly 
A : Yes Our products are all made with heat treated Eco-friendly 
    Sustainable Forestry Initiative White or yellow Pine. 
        
  Also all of our products are 
  produced with 100% PV Generated solar power.


solar panels


Q : What if I want a product you don't sell                    
A : We also make custom projects just for you on our Etsy store :
           
       https://www.etsy.com/shop/IndependentBoxWorks


Q : What is your returns, exchanges, and cancellations Policy  

A : I gladly accept returns, exchanges, and cancellations 
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery 
    Request a cancellation within: 24 hours of purchase
    The following items can't be returned or exchanged
    Because of the nature of these items, 
    unless they arrive damaged or defective, 
    I can't accept returns for: 
    Custom or personalized orders
    
    Conditions For return:
    Buyers are responsible for return shipping costs. 
    If the item is not returned in its original condition, 
    the buyer is responsible for any loss in value.

stack of three boxes


Q :  What is your privacy policy                             

A :  I will only use your shipping and billing address
      contact information to communicate with you 
      about your order or to fulfill your order.
     No third parties will be given access to your information.
     Nor will we send you advertisements.

wooden box with our adventures engraved


Q : When will my item ship?                                  

A : We ship in stock items out within 1 - 3 business days. 
       Made to Order items ship within 6 - 12 days, 
       depending on the item and/or quantity. 
   Please see individual listings or contact us for details.

wood with engraved fonts


   Q : Do you offer engraving/wood burning?             

   A: Yes we do! We have several font options to choose from
               on many of our listings. 
   You will be able to use the Note to Shop area during checkout 
            to let us know what you'd like engraved. 
    
  We will apply the engraving exactly as it 
      typed on your order form 
        so please be sure to confirm the spelling.
     
Placement: The default placement will be centered 
           on the exterior lid, unless otherwise requested.

Logos: We can also engrave logos on many of our items. 
     Please contact us prior to ordering with a monochrome image 
     of your logo and the item that you're interested in. 
     From there we'll be able to help determine 
     the best placement for your design.


independent logo

We are here to help! If you have any questions about our shop or our items, send us a message.

We'd love to hear from you! please feel free to contact us at Our Email:

Browncoatboxworks@gmail.com

Rustic wooden boxes by Independent Boxworks.

After all the 'verse is just a big box with a whole mess of little boxes inside.